LeaveUP Lites Warranty Policy

1-Year Limited Guarantee - Subject to the exclusions contained below. LeaveUP Lites LLC, at its option, will at no charge repair, replace (with the same or equivalent product), or refund the purchase price if this product fails to light due to defects in material or workmanship within one (1) year from the date of purchase. To obtain service, ship the product prepaid along with the original dated legible proof of purchase to LeaveUP Lites LLC, 5267 East Simpson Ferry Road, Mechanicsburg PA 17050, Attn: Customer Service. Allow 6-8 weeks for handling. Returning the product to us helps us to monitor and improve product quality. Please also include your return address, phone number  and e-mail address along with the reason the product is being returned. 

 

Exclusions - This product was pre-tested and date-coded prior to shipment. This limited guarantee extends only to the first consumer purchaser, and is not transferable. This guarantee does not include:

1) Industrial use, 2) Normal wear and tear, 3) Products not used in accordance with directions provided on or with the product, 4) Batteries, 5) Products that have been  subjected to unauthorized repair, and/or modification, or 6) Damage caused by shipping, improper handling, alterations, misuse or accidents.